Privacy Notice

Identity and address of the data controller

Laboratorio Internacional Web S.A. de C.V. ("LabWeb"), with address in Mexico City, Mexico, is responsible for processing your personal data. For any matter related to your privacy, write to us at legal@labweb.mx.

Personal data we collect

When you use our contact form we collect the data you provide: name, email address, and optionally a phone number, as well as the content of your message.

We do not collect sensitive personal data, nor do we use tracking cookies or third-party advertisers. We only collect anonymous, aggregated usage statistics (page views and performance metrics) that do not identify you.

Purposes of processing

We use your personal data to: (i) handle and respond to your request; (ii) follow up and prepare proposals or quotes for your project; and (iii) contact you through the means you provided.

We do not use your data for purposes other than those stated here, nor do we sell it.

Transfers and processors

We do not sell or transfer your personal data to third parties for marketing purposes. We may rely on providers acting as processors (for example, email-delivery or hosting services), who handle the data solely under our instructions and confidentiality obligations.

ARCO rights and withdrawal of consent

You have the right to Access, Rectify, and Cancel your personal data, as well as to Oppose its processing (ARCO rights), and to withdraw any consent you have given us.

To exercise any of these rights, send your request to legal@labweb.mx stating your name and the details of your request. We will respond within the timeframes required by law. If you believe your data-protection rights have been violated, you may file a complaint with Mexico's data protection authority (INAI).

United States residents (California, CCPA/CPRA)

If you are a California resident, in addition to the above you have the right to know what personal data we collect and how we use it, to request its deletion or correction, and not to be discriminated against for exercising your rights.

We do not sell or share your personal data as defined by the CCPA/CPRA, and we do not collect categories of sensitive information. To exercise any of these rights, you or an authorized agent may write to us at legal@labweb.mx.

Other jurisdictions

We serve clients in Mexico and the United States and operate internationally. If you reside elsewhere, local law may grant you additional rights over your personal data (for example, the GDPR in the European Union and the United Kingdom). You can exercise any rights that apply to you by writing to legal@labweb.mx, and we will handle your request under the applicable law.

Because we operate from Mexico and the United States, your data may be processed in those countries; we apply reasonable safeguards and only share it with processors bound by confidentiality obligations.

Data retention

We keep your personal data only for as long as necessary to fulfill the purposes described and any applicable legal obligations. When it is no longer needed, we securely delete or anonymize it.

Security measures

We apply reasonable administrative, technical, and physical measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized access, use, or disclosure.

Changes to this Privacy Notice

We may update this Privacy Notice at any time. We will post any changes on this page and indicate the date of the last update.